Privacy Policy

Last Updated: May 9, 2025

This Privacy Policy describes how Polar Pools & Spa (“we,” “us,” or “our”) collects, uses, and shares personal information of users of our website, https://www.polarpoolsandspa.com/ (the “Website”).

Information We Collect

We may collect the following types of personal information:

• Information You Provide Directly: This includes information you provide when you contact us through the Website, request a quote, sign up for newsletters, or otherwise interact with us. This may include your name, email address, phone number, address, and any other information you choose to provide.
• Information Collected Automatically: When you access and use our Website, we may automatically collect certain information about your device and browsing activity, including:
  • Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our Website. Please see our Cookie Policy below for more details.

How We Use Your Information

We may use your personal information for the following purposes:

• To respond to your inquiries and fulfill your requests.
• To provide you with information about our products and services, including quotes and promotions.
• To personalize your experience on our Website.
• To improve our Website and services.
• To send you newsletters and marketing communications (where permitted by law). You can opt-out of these communications at any time.
• To comply with legal obligations.
• For other purposes disclosed to you at the time we collect your information or with your consent.

Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., website hosting, email marketing, analytics). These service providers are contractually obligated to protect your information.
• Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred to the acquiring entity.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a subpoena or court order).
• With Your Consent: We may share your information with third parties with your explicit consent.

Your Choices

You have certain choices regarding your personal information:

• Access and Correction: You may have the right to access and request corrections to the personal information we hold about you, subject to applicable law. Please contact us using the information below to make such requests.
• Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in those emails.
• Cookies: You can control cookies through your browser settings. Please see our Cookie Policy below for more information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so that we can take appropriate action.

Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last Updated” date at the top. Your continued use of our Website after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: